Pillar

          Our Warren Day family

         Our Warren Day clients

Family

• Family life is important
• Warren Day is one family
• We support each other
• We are stronger together than individually
• We are equal valuable and trusted members of one family

• Clients are part of our family
• There need to recognise that we care, we listen, and we are here for you
• We will hold “family gatherings” for our clients

Health

• Additional 2 days leave a year for Personal Development to maximise and improve mental welfare
• Gym Wednesdays- on Wednesday mornings team members can start at 9.30 if they are partaking in physical activity
• Open door policy so colleagues can confidently raise issues with us

• We are interested in our client’s business health
• We will hold an annual Alive and Thrive business MOT
• We will keep a panel of experts who can assist where we cannot

Integrity

• We are honest with each other
• We do what is right for the company
• Apply the best of your ability to the work you are doing
• Strive to be the best you can be for Warren Day

• Do the best for our individual clients
• Keep our promises
• Go the extra quarter for our clients

Respect

• Do as you would be done by
• Treat others as how you would like to be treated
• Know your own and other limitations and respect and reallocated
• Upskill colleagues
• Respect client’s knowledge level
• No BMWs

• No one is too big, and none is too small
• Be fair to our clients
• If in doubt pick up the phone

Personal Development

• Be happier in 12 months’ time than you are now:
• Good – confidence
• Better – Ability
• Best – skills, knowledge, goals and ambitions
• Identify 3 actions you would like to take to the next level

• Keep technically up to date